Frequently Asked Questions

Yes! Singles are absolutely welcome. We offer single occupancy rates with a supplement. Many singles attend our trips, and you'll have plenty of company. Use our pricing calculator to get your personalized rate.

• 4 dinners on your own (Sunday, Monday, Wednesday, Thursday)
• Tips/gratuities (suggested $70-100 per person)
• Personal expenses (spa, souvenirs, drinks)
• Travel insurance (highly recommended)
• Flights if not booking through us

• Deposit required to secure your spot (non-refundable)
• Final payment due December 1, 2025
• Payment methods: Credit card (3.5% fee) or Zelle/ACH (no fee)
• Payment plans available upon request

Deposits are non-refundable. Full cancellation terms provided at booking. We strongly recommend travel insurance for protection against unforeseen circumstances.

17 gourmet kosher meals included:

Total: 7 breakfasts + 7 lunches + 3 special dinners = 17 meals

Panama City has excellent kosher restaurants near the hotel. We handle restaurant reservations for you - no language barriers or availability issues! Most families dine together or grab prepared foods from the kosher supermarket.

Yes! All meals are under Shevet Ahim supervision (Panama's leading kosher certification). We maintain the highest standards including:

• Glatt kosher meat
• Pas Yisroel bread
• Cholov Yisroel available upon request
• Separate meat and dairy services
• Mashgiach on-site for all preparations

Absolutely! We regularly accommodate gluten-free, nut allergies, dairy-free, vegetarian, and diabetic requirements. Please note dietary needs when booking and remind us 2 weeks before departure.

Yes! ALL scheduled activities are included:

• 🚢 Panama Canal Tour - Full day with lunch
• 🐒 Monkey Island Adventure
• 🏖️ Beach Day
• 🌴 Emberá Indigenous Village
• 🌳 Rainforest Exploration
• 🎭 Kosher Fest Gala
• 🚌 All transportation in luxury buses
• 👨‍🏫 English-speaking expert guides

No hidden fees! All entrance fees and permits included.

Yes! Round-trip transfers between Tocumen Airport (PTY) and the hotel are included, whether you book flights through us or independently.

Tips are not included but customary. Suggested: $100-150 per person for the week. We'll collect group tips for guides and drivers to simplify.

• Airline: COPA Airlines (Star Alliance)
• Route: JFK/Newark → Panama City (PTY)
• Duration: ~5.5 hours direct
• Dates: Jan 18-25, 2026
• Includes: 1 checked bag

Yes! Many guests use miles, arrive early, or fly from other cities. Airport transfers included regardless. We'll provide recommended arrival times.

We arrange flights from most major cities:

• Miami: Often $399
• Los Angeles: From $599
• Chicago: From $549
• Toronto: From $649 CAD

Contact us for quotes - still 30-40% less than booking individually!

Two options at the 5-star Renaissance Panama City:

• Deluxe Room: Sleeps 2-4, 350 sq ft, city views
• Suite: Sleeps 4-6, 650 sq ft, separate living room

All rooms include: mini-fridge, safe, coffee maker, free WiFi, daily housekeeping

Yes! Connecting rooms available. Select this option when getting your quote. If unavailable, we'll ensure rooms are on the same floor and close together.

Singles are absolutely welcome! Typically 15-20% of guests are singles, ranging from young professionals to mature adults. You'll have plenty of company!

• Friendly, inclusive atmosphere
• Organized activities make meeting people easy
• WhatsApp group helps singles coordinate
• Many return guests who welcome newcomers

While we don't segregate singles, they naturally connect through shared dining, tour seating, and free time activities. Many lasting friendships (and yes, some marriages!) have started on our trips!

Special family-friendly pricing with reduced rates for children and teenagers. Infants under 2 stay FREE! Use our pricing calculator for your family's personalized rate.

Great for all ages: Beach day, Monkey Island, hotel pool

Better for 5+: Panama Canal tour, rainforest walks, Emberá Village

Childcare: Hotel babysitting available ($15-20/hour)

Yes, absolutely!

• No tours on Shabbat
• Shabbat elevator available
• Hot water urns and warming plates
• All meals prepared before Shabbat
• Room keys can be left at front desk

Multiple minyanim available!

• Services in hotel ballroom
• Ashkenazi nusach, moderate pace
• Early minyan if 10+ request
• Local shul 20-minute walk

Yes, very safe! Panama City is one of the safest capitals in Central America. The Renaissance is in the upscale financial district. We only visit tourist-friendly areas with professional guides.

Perfect - it's dry season!

• Temperature: 75-88°F (24-31°C)
• Rain: Very unlikely
• Sunshine: 8-9 hours daily

Pack: Light clothing, sunscreen, comfortable shoes, swimwear, light jacket for AC

Yes! Many guests add days. We can help arrange extra nights (~$150/night) or side trips to Bocas del Toro or Costa Rica.

We typically host 300-400 guests - a wonderful community atmosphere with families, couples, and singles from primarily NY/NJ area and beyond.